RST · Enterprise Commerce & Distribution
Every order. Every handoff.
A more connected delivery business.
An enterprise platform spanning customer commerce, store operations, delivery teams, supervisors, fleets and ERP integration.
The complete ecosystem
Customer commerce, stores, field teams and enterprise records belong in the same platform story.
Customer E-commerce & Mobile App
Bring catalogue discovery, ordering and delivery updates into a coherent customer experience.
Registration, product selection, cart, address and delivery-time selection.
Order status, history, payment records, invoices and customer support.
These are demonstration concepts. Confirm exact customer features and payment methods; subscriptions, deposits, container returns and loyalty are not presented as delivered.
Delivery Staff App
Give field teams a focused view of assigned work and the handoff from customer information to completion.
Assigned orders, customer and order information, planned stops and location details.
Delivery updates, exception reporting and completion-evidence concepts.
GPS, route optimization, OTP, signatures, payment collection and exact proof-of-delivery methods are unverified and are not claimed as delivered.
Illustrative completion state
Supervisor Mobile App
A supervisory workspace for the people who keep delivery teams aligned with the day’s operational priorities.
Pending and completed work, team workload and daily summaries.
Escalation, approval and reassignment workflows to validate with the operating team.
Screen functions illustrate supervisory scope; permissions, escalation rules and reassignment behaviour require confirmation.
Store & Inventory Management
Connect the incoming order to store allocation, stock verification, preparation and dispatch handover.
Order received → store allocation → stock verification.
Picking / loading → dispatch handover, subject to the agreed operating controls.
Stock movements, returns, deposits, reusable-container tracking and dispatch reconciliation are excluded until supported by system evidence.
Admin Management Platform
An administrative workspace that connects commercial records, scheduling and operational ownership.
Customer, product, order, location, stock and staff-access administration.
Allocation, scheduling, billing records, reporting and integration monitoring concepts.
Dashboard records are synthetic. Actual modules, role permissions, transaction handling and integration monitoring need validation.
Delivery Fleet Management
Bring vehicle availability, driver assignments and scheduled deliveries into the same operational conversation.
Vehicle records, availability, driver assignments and dispatch schedules.
Planned stop visibility, delivery status, exceptions and reporting concepts.
The schedule is illustrative. Live tracking, optimized routes, telemetry and predictive maintenance are not verified features.
Illustrative interface. Feature availability varies by deployment.
Connected business journey
01 / 07 · Customer
Product selection, delivery address and a preferred time establish the order context.
02 / 07 · Store
The store receives the order, verifies stock and prepares the delivery handover.
03 / 07 · Dispatch
A dispatch coordinator relates the delivery workload to a vehicle and delivery team.
04 / 07 · Supervisor
A supervisor reviews workload and exceptions before the delivery proceeds.
05 / 07 · Delivery staff
The delivery team uses assigned order details and records an outcome through the agreed workflow.
06 / 07 · Operations
Completion status and the agreed evidence are reviewed according to the business process.
07 / 07 · Integration
Eligible records enter the deployment-specific ERP process. Modules, payloads and synchronization remain to be confirmed.
Illustrative experience map. The flow explains the intended handoffs; it does not execute orders, deliveries or ERP transactions.
Enterprise integration
Connect with Oracle ERP, Microsoft Dynamics or Odoo according to the deployment.
Oracle ERP integration is scoped for the selected product, release and deployment.
Microsoft Dynamics integration is scoped for the selected product and modules.
Odoo integration is scoped for the selected edition, version and installed modules.
These are deployment alternatives; all three ERPs are not required together.
Illustrative architecture. Modules, records, interfaces and synchronization are deployment-specific. Automated financial posting and bidirectional stock synchronization are not included unless explicitly scoped. No vendor partnership is implied.
Proposed enhancement layer
Explore assistance across the operation, with people accountable for decisions.
Answer approved ordering questions and help customers interpret available order-status information.
Approved catalogue and order accessSuggest allocations using validated capacity, availability and operating constraints.
Dispatcher approvalSuggest route plans when suitable routing, stop and operational data is available.
Routing data and provider confirmationSupport inventory and replenishment planning using suitable historical demand data.
Forecast quality and planner reviewSummarize unresolved assignments, delays and operational exceptions.
Role-based access and supervisor reviewAnswer approved questions and route enquiries to the appropriate team.
Approved knowledge and escalation policyFlag records that may require review before an ERP billing workflow.
Finance review; no automatic postingHighlight utilization patterns and potential maintenance needs where sufficient records exist.
Fleet records and human validationThese AI agents are proposed enhancements, not a claim of implemented functionality. Data suitability, permissions, human review and feasibility must be established.
Business value
Designed to support the operation, from the first customer interaction to the enterprise handoff.
Keep ordering, delivery context and service information in one coherent journey.
Make preparation, assignment, supervision and completion responsibilities easier to follow.
Shape integration around agreed records, business controls and deployment requirements.
RST Product Consultation
Start with the people, systems and operational handoffs your business needs.